Refund policy

Returns and Exchanges

All sales are final. We do not accept returns or exchanges for change of mind, ordering the wrong item, or no longer wanting the product.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after delivery at support@motodepoo.com.

Please include your order number, a description of the issue, and clear photos or video showing the problem. We will review your request and, where appropriate, arrange a replacement, refund, or other resolution.

Please do not send any product back without contacting us first. Unauthorized returns may not be accepted.

Order Cancellations

Orders are processed for fulfillment promptly after they are placed. For this reason, we do not accept customer-requested cancellations once an order has been submitted.

Please review your order details, including your items and shipping address, carefully before completing your purchase.

This does not affect any rights or remedies available under applicable law.

Refunds

If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Consumer Rights

Nothing in this policy limits any rights or remedies that cannot be excluded under applicable law.

Contact Us

For questions regarding an order, please contact us at support@motodepoo.com.